Topics

• Who we are
• Data we collect
• Purpose of data collection
• Legal basis for processing (GDPR)
• Our role in data processing
• Categories of data subjects
• Data sharing and third parties
• Data security
• Data protection officer
• International data transfers
• Your rights
• Supervisory authority
• Data retention
• Use of Social Media
• Cookies and tracking
• Automated decision-making
• Changes to this Policy
• Contuct us

Who we are
Website: https://onpole.ch
Email: onpole.ch@gmail.com
Jurisdiction: Switzerland
We act as a data controller for all personal data collected through our platform.

Data we collect
We collect the following personal data when you interact with our website:

• Name
• Email address
• Phone number
• Date of birth
• Country
• IP address
• Browser type and version
• Device information
• Time zone and location data

This data is collected directly from you during registration, purchase, via cookies or through automated tracking technologies.

Certain personal data (such as your name, email address, and payment information) is required to provide access to our services. If you choose not to provide this data, we may not be able to deliver the requested service.

Purpose of data collection
We use your personal data to:

• Provide you access to purchased video content
• Send purchase confirmations and service updates
• Communicate important changes to terms or service
• Improve the user experience and content relevance
• Comply with legal obligations

Legal basis for processing (GDPR)
We rely on the following legal bases under the GDPR:

• Performance of a contract (Art. 6(1)(b))
• Legal obligation (Art. 6(1)(c))
• Legitimate interests (Art. 6(1)(f))
• Consent (Art. 6(1)(a)), where required

Our role in data processing
For all processing activities described in this Privacy Policy, OnPole acts as a data controller. Any third-party service providers processing personal data on our behalf are considered data processors.

Categories of data subjects
We process data from the following categories of individuals:

• Website visitors
• Registered users
• Customers who purchase our video lessons

Data sharing and third parties
We may share your data with the following categories of third parties:

• Payment providers (for processing transactions)
• Web hosting providers (for platform operation)
• Analytics tools (to improve service)

In all cases, we remain the data controller, and such third parties act as data processors under data protection law.

Data security
We implement appropriate technical and organizational measures to safeguard your data, including:

• SSL encryption of data in transit
• Restricted access to data on a need-to-know basis
• Secure payment processing through trusted providers

Data protection officer
We have not appointed a Data Protection Officer, as our data processing activities do not fall under the mandatory designation criteria outlined in Article 37 of the GDPR. For any questions or concerns regarding your personal data, please contact us at onpole.ch@gmail.com.

International data transfers
Your data may be transferred to and processed in countries outside of Switzerland or the European Economic Area (EEA). In such cases, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission.

Your rights
You have the following rights under data protection laws:

• Access your personal data
• Rectify inaccurate or incomplete data
• Request deletion of your data
• Restrict or object to processing
• Data portability
• Withdraw consent (if applicable)

To exercise your rights, contact us at onpole.ch@gmail.com.

Supervisory authority
If you believe your data protection rights have been violated, you can file a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC):

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1, CH - 3003 Bern
Phone: +41 (0)58 462 43 95
Website: https://www.edoeb.admin.ch/

Data retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Use of Social Media
Our website may include links to social media platforms such as Instagram. If you interact with these platforms through our site, their respective privacy policies apply.
We do not collect or process personal data directly from social media platforms unless you explicitly provide such data to us.

Cookies and tracking
We may use cookies and similar tracking technologies to enhance site performance and user experience. Types of cookies used include:

• Essential cookies (for core website functions)
• Analytical cookies (to analyze traffic and usage)
• Functional cookies (to remember user preferences)

You can manage cookie preferences via your browser settings.

Automated decision-making
We do not make any decisions based solely on automated processing, including profiling, that have legal or similarly significant effects on you.

Changes to this Policy
We reserve the right to update this Privacy Policy. Updates will be posted at the top-level link: https://onpole.ch/privacy-policy

Contact
For questions about this policy or your data rights:
onpole.ch@gmail.com
https://onpole.ch

By using our website, you agree to the terms outlined in this Privacy Policy.